Context

From 2013 to 2017, I was the primary Interaction Designer/UX Specialist on Capevo XForm, later KMD XForm, a standard platform toolset for creating and operating advanced government-grade web form solutions.

Challenge

With a product as KMD XForm, that has been developed over the course of several years, during different eras of technological advancements, the maintainability and updatability proved increasingly difficult. Also, the product is quite technical, so we needed to create tools that were easy to use for regular office workers without an engineering background. In short, we needed to find out how a new generation of the KMD XForm software platform might work and look.

Process

Over several iterations of wireframes and working prototypes (in HTML/CSS/JS) I explored a large number of possibilities. I kept testing – both with users and heuristically – whether the proposed designs were understandable, easy and efficient to use, that is, meeting our design goals. Along the way I teamed up with other UX and visual designers to conduct field research and data processing, do stakeholder and client workshops, have concept brainstorming/exploration sessions, create style guides and much more. During implementation I served as frontend (HTML/CSS) consultant to our remote full-stack developer team.

Outcome

A number of advanced prototypes and design and research artifacts that could help inform product management when deciding what avenues to pursue.
I and fellow designers did a lot of research and concept development, including brainstorms, field user studies, competitor reviews, stakeholder workshops and usability testing.
I and fellow designers did a lot of research and concept development, including brainstorms, field user studies, competitor reviews, stakeholder workshops and usability testing.
A dark-themed HTML prototype of a content-first concept with an emphasis on the user-facing texts (middle pane).
A dark-themed HTML prototype of a content-first concept with an emphasis on the user-facing texts (middle pane).
Further exploration of the content-first concept.
Further exploration of the content-first concept.
The concept and visual design was created in collaboration with other (senior) UX designers and a visual designer. Clickable HTML prototypes developed by me.
The concept and visual design was created in collaboration with other (senior) UX designers and a visual designer. Clickable HTML prototypes developed by me.

Related cases


View all portfolio entries